Shop Policy
Welcome to our online shop, where you can browse and purchase a variety of original artworks, limited prints, and prints. We strive to provide an enjoyable and secure shopping experience for all our customers. Please take a moment to review our shop policy outlined below.
1. Product Information:
a. Original Artworks: Our original artworks are unique pieces created by talented artists. Due to their one-of-a-kind nature, these artworks may have slight variations and imperfections, which add to their authenticity and charm.
b. Limited Prints: Limited prints are reproductions of original artworks, produced in a limited quantity determined by the artist. Each limited print is individually numbered and signed by the artist, ensuring its exclusivity.
c. Prints: Prints are high-quality reproductions of artworks, offering an affordable way to enjoy the beauty and creativity of the original piece.
2. Product Descriptions and Images:
a. We make every effort to provide accurate and detailed descriptions of our products, including dimensions, materials, and any unique features.
b. Please note that while we strive to present accurate product images, colors may vary slightly due to differences in monitors and lighting conditions. We recommend considering this possibility when making a purchase.
3. Pricing and Payment:
a. All prices are listed in the currency specified on our website.
b. We accept various payment methods, which will be clearly displayed during the checkout process.
c. Prices are subject to change without prior notice, but any orders placed before the price change will be honored at the original price.
4. Order Placement and Processing:
a. To place an order, simply add the desired items to your cart and proceed to the checkout process.
b. Once your order is submitted, you will receive an order confirmation via email, containing the details of your purchase.
c. We strive to process and ship orders promptly, but please allow for a processing time of up to [insert number] business days before your order is dispatched.
5. Shipping and Delivery:
a. We offer shipping to [insert applicable regions/countries] and provide estimated delivery times during the checkout process. Please note that these delivery times are approximate and may vary depending on the destination and any external factors beyond our control.
b. Shipping costs will be calculated and displayed during the checkout process. Additional customs duties, taxes, or fees may apply, depending on the destination country. The customer is responsible for any such charges.
6. Returns and Exchanges:
a. We want you to be satisfied with your purchase. If, for any reason, you are not completely happy with your order, please contact us within [insert number] days of receiving your package to initiate a return or exchange.
b. Returns and exchanges are subject to certain conditions, including the artwork being in its original condition and packaging. Please refer to our Returns and Exchanges policy [include a link if applicable] for detailed instructions.
7. Customer Support:
a. If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through [insert contact information] during our business hours [specify hours and time zone].
8. Privacy and Data Security:
a. We respect your privacy and handle your personal information in accordance with our Privacy Policy [include a link if applicable]. Rest assured that your data will be treated securely and will not be shared with third parties without your consent, except where required by law.
9. Intellectual Property:
a. All artworks, designs, and content displayed on our website are protected by intellectual property rights and are the exclusive property of the respective artists. Any unauthorized use, reproduction, or distribution is strictly prohibited.
10. Amendments to Shop Policy:
a. We reserve